MassMutual holds a Better Business Bureau rating of A+. Similarly,
Haven Life has received excellent customer ratings on independent
review sites such as Trustpilot.com, where the company earns 4.7 out
of 5 stars.
Customer feedback for Haven Life is
consistently good with clients praising the ease, speed, and quality
of their services.
In addition to the positive reviews
that MassMutual receives from consumers, the company also has a low
NAIC complaint ratio (in this case 0.05). This ratio represents the
number of complaints a company received for the total premiums written
in a calendar year. The median complaint ratio across all companies is
1. A score below 1 means the company received fewer than average
complaints. A score above 1 means the company received a higher number
of complaints than average. Strong consumer reviews, excellent ratings
for financial stability, and the relative rarity of NAIC complaints
against the company add up to a stellar reputation.
Haven Life offers two policies, Haven Term and Haven Simple. Policy
limits and terms are customizable with both of these products. Haven
Simple is a good choice for customers who don't want to go
through the headache of having a physical, but it should be noted that
sometimes having a medical exam can lower your rates.
Haven
Term policyholders are eligible for the Haven Plus rider, which
confers a number of valuable benefits for free, including a digital
will and safe deposit box that allows policyholders to safely store
and share important documents with trusted family and friends.
